Channeled allows you to add individual channels manually, connect them in bulk, and automate channel creation.
Add individual channels via Slack
Recommended for connecting 4 individual channels or less.
|Go to Channeled in Slack
Connected Channels and search for an individual channel
|You should see a success message when the channel is connected.
Bulk connecting channels
Recommended for connecting 5 or more channels at a time.
|Go to Channels
|Search/select and click
|If you’re connecting a large number of channels, this may take longer! Come back to the page within a minute or two.
Automating channel detection
This option is for teams who prefer to create Slack channels manually/individually instead of through a CRM automation but want to minimize time or steps connecting channels to the app.
You should have a consistent naming nomenclature for customer channels in your Slack workspace that can be used to consistently differentiate customer channels from internal channels, like
|Go to Channel Settings
Auto-Connect and type in your customer channel
Create channels from CRM
To create channels from Salesforce, use this guide.