Creating broadcasts

Broadcasts are 1-to-many messages that can be prescheduled to channels or individual contact DMs.

StatusDefinition
DraftBroadcasts that won’t be delivered; use for work-in-progress broadcasts
ScheduledBroadcasts that are queued for delivery and a scheduled date

Channel broadcasts

Channel broadcasts are the default broadcast type and are posted as new threads in channels. Engagement and analytics can be tracked for channel broadcasts.

#Instructions
1Go to Broadcasts and select New broadcast.
2To send a broadcast to channels, use Channel post in the Message type field. This should be the default option already selected.
3Update a Sender by selecting a user in the Send from field. This will default to yourself when you make new broadcasts.
4Select channels under the Deliver to field. If you have a large number of channels, you can use additional filters to select and choose channels to target.
5After composing your broadcast, schedule it and name your broadcast. If needed, keep your broadcast in Draft status to prevent it from being sent out until you’re ready.

Member broadcasts

Member broadcasts are 1-to-many DM messages that can be sent to channel contacts. For Slack privacy reasons (reading DMs), engagement analytics are not tracked for member broadcasts.

#Instructions
1Go to Broadcasts and select New broadcast.
2To send a broadcast to channels, use Member DM in the Message type field.
3Select contacts under the Deliver to field.
4After composing your broadcast, schedule it and name your broadcast. If needed, keep your broadcast in Draft status to prevent it from being sent out until you’re ready.

Broadcast Notifications

This is currently a stub! We’re currently updating this page.

Undoing broadcasts

This is currently a stub! We’re currently updating this page.